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How to set up an Instagram auto reply

Utilizing an automated reply for direct messages on Instagram brings multitude of benefits for you and your followers. There are several approaches through which you can establish an auto reply message for your Instagram account, let’s take a look:

Please note that this is not a Quick Reply feature, the article about quick reply is here.

Option 1: Instagram FAQ (via mobile app)

Using Instagram frequently asked questions, you can create up to four questions to initiate a conversation with your audience. Those questions will be showed in the beginning of every direct message.

Step 1:

On the Instagram home page, tap the menu icon in the upper-right corner of the screen. Select Settings and privacy in the pop-up menu.

Step 2:

Next, select Creator tools and controls.

Step 3:

Inside creator’s tools and controls, select Frequently asked questions.

Step 4:

Tap Add Question. For each question, you will be asked to enter a question and an optional autoresponder. Tap Save when done.

An example:

Step 5:

When you’re done, don’t forget to activate the FAQ.

You can add up to four FAQs. To edit a question, tap it, adjust the question and auto-answer, then click on Save.

When a person clicks on Message on your Instagram, here’s what they’ll see:

Option 2: Instant reply (via Meta Business Suit)

If your account is connected to a Facebook page, you can use Instant reply. This is an automated Instagram message that your audience gets when they contact you in DM first time. Once the conversation started, they won’t receive this message again.

Step 1:

Open Meta Business Suite Inbox and tap Automations.

Step 2:

Select Instant reply and turn on the button. Make sure to select Instagram box.

Step 3:

Write your personal message to your audience, and click on the Sparkles/Emoji icon in the botton of the message box if you want to personalize it with names, emojis and etc.

Step 4:

After, click Save changes to activate your instant reply message.

When a person clicks on Message on your Instagram, here’s what they’ll see: